Player Support

If you cannot sign in, start with password recovery and then return to the sign-in screen once you receive a reset link. Session problems are often resolved by refreshing the browser after the platform rotates your session in the background.

If a page redirects you back to sign-in, verify that your browser allows cookies for the site and that you are using a supported loopback hostname consistently during local development.

If a room, leaderboard, or tournament screen looks stale, refresh the page once and re-enter from the latest lobby or leaderboard entry point. The platform is designed to recover state from the server rather than trusting stale client data.

For notification issues, check the notification center first. Browser push depends on service-worker and notification support in the current browser and may be unavailable in restricted environments.

Suspicious match behavior, abusive chat, and repeated exploit attempts are reviewed through the platform’s moderation, audit, and fraud-analysis systems. Support evidence is strongest when you can reference the match, leaderboard, or tournament context in question.

For local or managed deployments, route escalations through the operator or moderation process attached to your environment. The support center is designed to point players toward the correct in-product evidence and recovery flow.